Meter and Water Policies

METER AND WATER POLICIES:
1. All meters must be set by the City of Boulder or HHWSD.
2. It is the owner's responsibility to keep the meter pit level with the ground and to maintain at least 3 feet of unobstructed access surrounding the meter and 5 feet of vertical clearance above the meter pit.
3. Meter damage due to apparent negligence by the owner or his agent will be the owner's liability and the cost of repair will be at the owner's expense.
4. No person shall tamper or interfere with any meter or meter seal or so arrange water service or piping so that the meter will not record the usage of water.
5. No person shall make any tap or install any device or plumbing connection within the meter pit.
6. The District shall maintain, test, and repair all meters as required. Any leak around the meter should be reported to the Manager.
7. Failure to adhere to these policies may force the District to hire contractors to amend the failure. Costs of the repair will be added to the homeowner's water charges. (However, notice will be sent prior to hiring the contractors and 30 days will be allowed to correct the situation.) Violating any of these policies could result in legal action or discontinuance of service.
8. DO NOT OPEN OR REMOVE THE COVER FROM THE METER PIT. IF YOU HAVE CAUSE TO ENTER THE METER PLEASE CONTACT THE MANAGER.

Website Accessibility Policy

Hoover Hill Water and Sanitation District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, Hoover Hill Water and Sanitation District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at 720-432-6322

Ongoing Compliance Information

Compliance Officer

Hoover Hill Water and Sanitation District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, Hoover Hill Water and Sanitation District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at 720-432-6322.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests as soon as possible.